Automating services for over 1,000 dental practices across the UK

We have enabled Practice Plan, the UK's leading custom dental plan, to automate services to private dental practices across the UK.

Challenge

  • Computerised system eliminates manual processes to improve interactions with 2000 dentists, 1000+ practices and 600,000 patients
  • Collection and payment time speed over 20 times faster
  • Will support growing range of services, including facial aesthetics and corporate plans
  • New system ensures Practice Plan is ready for future growth with NHS reforms

Solution

Using Lotus Notes development Polymorph has produced a bespoke system for leading independent dental plan provider, Practice Plan Limited, to ensure it offers more efficient services to clients, which include, UK practices, dentists and patients. The new system automates business processes and eliminates manual tasks, which has enabled Practice Plan to slash collection and payment time with speeds now over 20 times faster than before the development.

Result

Practice Plan can now offer sophisticated and customised plans to each dentist and practice that cover new services, such as facial aesthetics and corporate plans as well as tailored reporting for each of its clients.

Polymorph technology enabled Practice Plan to automate services to private dental practices across the UK.

Client

Practice Plan are the UK’s leading provider of practice-branded patient membership plans.

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Polymorph's biggest asset was how they understood our business and helped drive the application forward, this has now lead to enhancements in other areas of the business.
Nick Dilworth, Managing Director
Practice Plan