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We offer advice, consultancy and training by ITIL experts and can work with you to improve your IT service management. Here's a spotlight on one of our consultants:
| Neil is a Senior Consultant with Polymorph specialising in IT Service Management (ITIL).
He has over 27 years experience in the IT industry and has undertaken a range of high profile roles during this time. Since 1991 he has spent most of his career focused on ITIL (IT Infrastructure Library), first as a practitioner in the UK government sector, and later as an accredited trainer and consultant. He is a well established and respected member of the Service Management community and actively participates in the development and promotion of best practice in his chosen field. He is also a senior examiner for the Information Systems Examining Board (iSEB) and a member of the APMG ITIL V3 International Examining Panel.
In the past 12 years Neil has delivered training courses/seminars and provided consultancy to organisations across the UK, Europe, Asia, USA, Canada and The Caribbean.
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A typical approach would be for Neil to review your current IT working practices in conjunction with your own people and together present an assessment of where you are ITIL strong and where some improvements could be made. Neil can then help build the business case for change, identifying the priorities and quick wins and, align your practices to the relevant parts of ITIL thus enabling you to realise tangible and measurable business benefits from completing this process.
Click here to download our free ITIL overview white paper
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