The IT Europa awards are the only pan European awards which recognise real world solutions delivered by the IT and software channels, as well as channel support and partnerships with suppliers.
Our award submission focused on our work on Tactical Solutions DRIVE project, using bespoke software tablet technology. Tactical Solutions approached Polymorph to help radically transform its primarily paper-based field sales processes, mainly handled in-store, with the use of cutting edge technology; in order to revamp the way its staff in the field reported information and solved problems for the brands Tactical Solutions represents.
The solution was the DRIVE tablet software, enabling real-time updates as soon as they enter a store. In addition, it also shows how a brand should be displayed within the context of what had been agreed with that store, so that the sales manager can address any issues directly with the supermarket manager. All of this information is then sent directly to Tactical Solutions headquarters for analysis.
The DRIVE tablet software was initially rolled out to over 120 field sales users, who carry out over 2,700 in-store visits every week. The easy-to-use software has significantly helped to increase reporting and reduce manual inputting, allowing Tactical Solutions to focus on its core business.