Office 365 Administrator training

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Office 365 is a suite of cloud based services built around the Microsoft platform.

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Service overview

The Office 365 System Administrator training service is designed to take an organisation’s technical supervisor and guide them through the administration and maintenance functions of the Office 365 platform. You will learn key information required to successfully support and manage your organisations Office 365 users on an ongoing basis.

Service delivery

  • Administrator training for up to five members of your team
  • Learn to add and verify domains, provision users, purchase additional licenses, and create usage reports
  • Learn data loss prevention protection filters, Active Directory and management of mobile devices, mailboxes and compliance
  • Administrators will be enabled to effectively manage your organisation's O365 user accounts

Course content

  • What is Office 365
  • The Admin Dashboard
  • Setup – Basic and Extended
  • Users:

-  Create
-  Update
-  Delete
-  Set up Permissions and Licenses
-  Reset Passwords

  • Create and Managed Shared Contacts
  • Create and Manage Shared Mailboxes
  • Create and Manage Security Groups
  • Add and remove Domain names
  • Set up External Sharing
  • Service Settings
  • Tools:

-  Use analytic tools to assess your service health, readiness, and connectivity
-  Admin Centers
-  Manage components of Office 365 with individual Admin Centers

  • Exchange - set up and manage email, calendars and distribution groups
  • Skype for Business - set up instant messaging notifications, dial-in conferencing, and online presence
  • SharePoint - create and manage site collections, site settings, and OneDrive for Business.
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