Office 365 end‐user Skype for Business training

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Skype for Business provides quick and simple ways of communicating and collaborating through a single, easy to use interface.

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Service overview

The Office 365 Skype for Business user training is an in‐depth offering designed to train Office 365 users on the basic features available within the Office 365 Skype for Business platform. Training covers an extensive list of tips, tricks, and best practices to maximise product usage, adoption and functionality within Skype for Business. This half-day instructor-led workshop is intended for delegates who will use Microsoft Skype for Business in order to communicate with colleagues in their role. The workshop will examine the capabilities that Skype for Business provides and, by working through hands-on examples, enable the delegate to experience the communication and collaboration features.

Service delivery

  • Web based training session for groups of up to twenty‐five of your Office 365 users
  • Learn how to make Skype for Business calls and send Instant Messages
  • Learn how to share and send files to other users
  • Learn how to schedule and attend a Skype for Business Meeting
  • Learn to utilise and configure additional features within Skype for Business

Course content

  • Overview of Skype for Business
  • Signing In and Navigating around Skype for Business
  • Viewing and Setting Presence Information within Skype for Business
  • Creating and Organising Contacts within Skype for Business
  • Understanding the Interactive Contact Cards
  • Using Instant Messages (Chat) in Skype for Business
  • Using Skype for Business for Online Meetings, Presentations, Screen Sharing, Video
  • Integration with Microsoft Office
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