Office 365 Skype for Business set-up

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Skype for Business provides quick and simple ways of communicating and collaborating through a single, easy to use interface.

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You can ‘txt’ with Instant Messaging and ‘chat’ using audio/video and web conferencing. You can work together in real time, work from any location using any device and communicate with people outside of your organisation. You can also share your desktop, transfer files, work with a virtual whiteboard, record your chat and online meetings and monitor your contacts’ availability.

Service overview

The Polymorph Skype for Business set-up service has been tailored to address the requirements of organisations requiring a more focussed and hands on approach to configuring Skype for Business. With this service, we will configure Skype for Business for each of the users you require setting up as well as enabling you with the required skills to be able to maintain their service on an ongoing basis. As part of this service we will also educate each user within your organisation on the key features that are available within your Skype for Business subscription.

We start the project with a pre-engagement questionnaire, used to collect and collate the details and information required for us to undertake the relevant activities.

During the engagement, a Polymorph consultant will remotely connect to one of your PC’s and undertake the installation and configuration process to set up each Skype for Business user on a PC within Office 365. We will also talk you through the process of setting this up on a variety of mobile devices such as tablets or mobile phones.

Service delivery

  • Designed to help users understand and make use of Skype for Business
  • Set‐up includes installation and configuration for desktop and mobile devices
  • Learn how to use the dynamic features included with Skype for Business
  • Online guidance of functionality and usage of Skype for Business including:

-  Skype for Business Client Tour and Skype for Business basics
-  Adding and managing contacts
-  Communicating with contacts via Instant Message, Voice and Video
-  Scheduling Skype for Business Meetings
-  Status, Availability and Location settings

  • Online training videos and user guides are also provided
  • An online effectiveness review within a month of the initial session
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